Gobizsetup (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal details: Name, mobile number, email address, city, and business type.
- KYC documents: PAN card, Aadhaar card, photograph, address proof, and business proof documents.
- Communication data: Records of calls, emails, WhatsApp messages, and follow-up notes with our team.
- Payment information: Transaction IDs and payment status from our payment gateway providers. We do not store your card or UPI PIN details.
2. How We Use Your Information
We use your information solely for the following purposes:
- To prepare, review, and file your GST registration application on the official GST portal.
- To communicate with you about your application status, document requirements, and follow-ups.
- To process payments for our professional services.
- To comply with legal or regulatory obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Store and Protect Your Data
Your documents and personal data are stored in secure, access-controlled cloud storage and databases. We use industry-standard security practices, including encryption in transit and access restricted to authorized staff members.
Despite our safeguards, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information.
4. Sharing of Information
We may share your information only in the following limited circumstances:
- With government tax authorities as required for filing GST registration applications.
- With trusted service providers (such as payment gateways, cloud hosting, and telecommunication tools) who assist us in operating our business and are bound by confidentiality obligations.
- When required by law, court order, or regulatory authority.
5. Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our website and to improve our services. We also use third-party analytics tools (such as Google Analytics) to measure website traffic and user behavior. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal and regulatory retention requirements.
To exercise these rights, please contact us at support@gobizsetup.com.
7. Data Retention
We retain your personal information and documents for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, and regulatory requirements. Once retention is no longer required, we securely delete or anonymize your data.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@gobizsetup.com.